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Shipping & Returns

Return your purchase:
All items are quality controlled and checked for any faults before they are dispatched. If for any reason you are dissatisfied with your purchase, feel free to contact us via e -mail. You need to send pictures of the item to our mail box. The email subject should be named with "Order No." so that we can give you a quick reply. If you wish to return your purchase, we're sorry that you may pay 50% of item's price as our poundage and restocking fee for your returned items. The return shipping costs are also the responsibility of the customers.
Exchanges your purchase:
We will accept exchanges for a different size or color within 15 days after you receive your parcel. Please contact us with your Order ID and one of our customer service staff will help you. If you would like to exchange items to a different style, you would have to return your items for a refund and place a new order for the style you prefer. You must contact us before sending the items back. We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Cancellation:
Subject to the provisions of our Refund/Returns Policy outlined above, any customer has the right to cancel their order within 28 days of receiving the order. The order cancellation procedure is identical to the Refund/Returns stated above.